0800 freephone numbers, perfect for your business
0800 numbers are fantastic to have as your business telephone number as these are completely free to call from landline or mobile, ensuring your customer knows they can call the number at no charge to themselves. With more calls than every being made from mobiles instead of landlines, it really is important to have a… read more
6 tips to help get the Work-Life balance right for you
Always busy with work and feel you never switch off or get time to properly relax? You’re not alone! Whether you are running your own business or working for a company, it can be hard to switch off from work mode and make sure you have time for you and your family. There are 6… read more
Business tips to starting a business
Although you may have a great business idea, its knowing how to start it to give you longevity in an ever-changing climate and growing market. Although the below tips may sound obvious, it’s easy to miss the simpler things, so having a checklist to follow is imperative Don’t rely on profit alone; Its… read more
Let call tracking help your business
Call tracking records information about your phone call rather than the conversation. Using this data, it allows you to better understand how your marketing can be improved. Web analytics vs Call analytics Web analytics software is more well-known than call analytic software solutions. Google Analytics is a prime example of web analytics software that allows… read more
01 and 02 local city numbers. What are they and how to get it
Local numbers allow your callers to know where you are based, for example, if you are based in Liverpool and wanted to speak to a locksmith, then you know the moment you see an 0151 number you are going to be calling someone within your local area. Gain the trust in the eyes of your… read more
What Are 03 Numbers and How to Get One – Updated 2024
As a business, you have the opportunity to choose what contact numbers you would like for your business. But did you know that there are rules surrounding some numbers? If not, then you should know about the 03 numbers which are part of consumer rights legislation. Not supplying one could land you with a fine!… read more
7 Things To Know When Choosing On-Hold Music
Many businesses overlook on-hold music when setting up their call management. This usually means they end up choosing something they personally enjoy or something completely generic. This is because, on the surface, on-hold music doesn’t present itself as the marketing opportunity that it actually is. And choosing your tunes could determine whether you make a… read more
How Do You Deal With Angry Customers?
How do you deal with angry customers? After reading this guide you’ll have the confidence to take on any issue & find a peaceful resolution, securing your brand’s reputation for providing outstanding service to your customers.
Gee–Dee–Pee–Arrgghhhh (simply explained)
GDPR (General Data Protection Regulation) is something you have probably seen on the news, websites and all over social media, so I thought I would explain the basics and how this could affect you as an individual and a business. GDPR comes into effect 25th May 2018 and is the biggest change in data protection… read more
How live chat can help your business
Thinking of offering live chat to your customers? Well here are 5 reasons why this may be an untapped sales potential for your business. Live chat is convenient It allows the customer to continue looking at the site whilst speaking to you. Cut down on expenses With less time on the phone this allows staff… read more