We put your feedback into action

July 11th, 2013

At SwitchboardFREE we always welcome hearing from our customers about what they like and dislike about our system. We know that the only way we can improve our website is by listening to what our customers want and doing our best to make their wishes a reality. With this in mind we recently sent out… read more

SwitchboardFREE launches on android

June 27th, 2013

The iPhone and iPad apps for SwitchboardFREE have been available to download for free from the App Store for a couple of years now and the development team have been working hard to get those apps to be the best apps they can possibly be. In those few years however the use of the Android… read more

SwitchboardFREE’s May Updates

May 31st, 2013

As always we have been working hard to improve our website and the SwitchboardFREE Service. You can see some of our hard work in action by looking through our May updates below.   Get a Geographical landline number (for example 0207) or an 0800 number with all the same features as our 084 numbers. We… read more

The importance of a call tracking system in your business

May 13th, 2013

Every time your customers call you, you are given the opportunity to increase your customer’s satisfaction. The more satisfied your customers are, the more likely they are to stay as your customer. Making sure that your contact centre is equipped with effective call tracking software designed mainly for increasing customer satisfaction can actually make a… read more


May 13th, 2013

Time is Tight The best laid plans can have delays and snags, as you more than likely already know. It takes patience to get a business up and running or when you need your free numbers for an important advertising campaign. Only you know when the time is right for you. We are very aware… read more

Big Fish in a Little Pond

May 13th, 2013

Big Fish in a Little Pond You may be only too aware that if you have a small business, if you’re starting up a new business or maybe just working from home, you are a small fish in a very big pond. However, you can project the image of being bigger than you are by… read more

Starting your own business?

May 13th, 2013

Here’s our top 10 FREE ways to get the ball rolling.   1            ENLIGHTEN! www.businesslink.gov.uk may help you get started. Business link offers practical advice on developing your business plan; from financing your start-up to survival strategies and invaluable info on growing your business. Courses are free and local throughout the UK. 2            EQUIP! Preparation… read more

Knowledge is indeed power.

May 12th, 2013

When the right people have access to the right information at the right time that timely and strategic business decisions are made that will positively impact the business. Looking at the calls that an organisation receives is one of the best ways to identify a lot of operational efficiencies and inefficiencies and the level of… read more

Importance of a business phone line

May 8th, 2013

When most people set up their new start-up company or freelance business, they usually use their mobile number as the main phone number to contact. This is OK but, depending on the business it can seem a little un-professional. If your new business is a “mobile” business e.g. a pet sitter or mobile car bodywork… read more

Getting ahead in competitive world.

May 4th, 2013

Have you ever tried calling a company for a quote and reached an answer machine? Have you ever felt the frustration of being sat in a shop/showroom (e.g. an Estate Agents/Travel Agents) and been rudely interrupted by an incoming call which has taken priority over your physical presence! It is a competitive world that we… read more