The SwitchboardFREE team have just discovered Sugru and we really love what it can do
It’s a rubber like glue and you can do all sorts with it like; repair charger cables, stick things together or to the wall and repair stuff. It resists cold and heat and it seems like it’s water proof. It comes in lots of bright colours and you can mould it into any shape you like… read more
‘Ultra-Local’ companies have an edge over big business
Business is changing Large companies have significant advantages over SME’s with lower costs and trusted brands. How can a smaller local company fight back in this competitive environment? It has been proven that people prefer to shop locally, and when searching for local businesses consumers call local telephone numbers first! Create a Personal Connection Most… read more
Don’t let bad weather disrupt your business, Business continuity
Summer is coming to an end already and that means Winter is approaching fast. With Winter comes unpredictable weather; causing disruption to your business. From an FSB report* in 2015, Two-thirds of small businesses say they have been negatively affected by severe weather in the last three years. There are multiple different ways that you… read more
What is a PBX?
What is a PBX? PBX stands for Private Branch Exchange and it is a telephone system within a business. It provides a range of additional call functionality such as allowing users to call each other internally and also making efficient use of external phone lines. Why would a company use a PBX? The main reason… read more
Web Hooks
What are they? Webhooks are HTTP calls that are user-defined and triggered at the end of each phone call that you receive to your SwitchboardFREE number. Each Webhook contains valuable information such as the result of the call (e.g. was it answered? was it missed? Did the caller leave a voicemail?). Why use them? In… read more
Quick tips for the holiday season
The festive season is well and truly here! Whether you are staying open for business over the holidays or clocking off for Christmas, update and personalise your number settings to keep your callers and customers in the know. Here are some quick tips from us. Update Open/Close times and voice greetings No need to leave callers on hold… read more
Sync the City 2015: 54 Hour startup weekend
We know building a business from scratch is no mean feat. The SwitchboardFREE team were in Norwich this past weekend for Sync the City 2015, a fantastic event that brought together over 100 tech fans, including coders, developers, business people and students, from all around East Anglia. The challenge: To build and launch a brand new tech startup… in just… read more
Start up and scale your company
Knowing who we are as people, is fundamental to how we present ourselves and connect with others in the world. For your business, it is no different. Your company will have its own corporate personality, identity, and core offering. Know your purpose Understanding your product or service, and how it helps your target market is key. Are you solving a… read more
10 Years of SwitchboardFREE
Rewind 10 years to 2005 and the world was quite different. YouTube was just beginning, it was the year ‘The Facebook’ became just ‘Facebook’, when Microsoft first released the Xbox 360, and the same year Axel F’s Crazy Frog took the world by storm. Back in 2005, Google had only just acquired Android, most of… read more
5 “Missing” facts you can’t afford to miss
1. Playing a character in a film directly related to Liam Neeson means that there is an 88.2% chance that you will go missing. 2. One of the easiest ways to avoid missing out on new customers is to keep your existing ones happy. It used to be said that when a person received poor… read more