Sync the City 2015: 54 Hour startup weekend


November 24th, 2015

We know building a business from scratch is no mean feat. The SwitchboardFREE team were in Norwich this past weekend for Sync the City 2015, a fantastic event that brought together over 100 tech fans, including coders, developers, business people and students, from all around East Anglia. The challenge: To build and launch a brand new tech startup… in just… read more


Start up and scale your company


November 20th, 2015

Knowing who we are as people, is fundamental to how we present ourselves and connect with others in the world. For your business, it is no different. Your company will have its own corporate personality, identity, and core offering. Know your purpose Understanding your product or service, and how it helps your target market is key. Are you solving a… read more


10 Years of SwitchboardFREE


October 14th, 2015

Rewind 10 years to 2005 and the world was quite different. YouTube was just beginning, it was the year ‘The Facebook’ became just ‘Facebook’, when Microsoft first released the Xbox 360, and the same year Axel F’s Crazy Frog took the world by storm. Back in 2005, Google had only just acquired Android, most of… read more


5 “Missing” facts you can’t afford to miss


June 19th, 2015

1. Playing a character in a film directly related to Liam Neeson means that there is an 88.2% chance that you will go missing. 2. One of the easiest ways to avoid missing out on new customers is to keep your existing ones happy. It used to be said that when a person received poor… read more


Crowd-sourced fundraising and call tracking: Extremis Technology


May 22nd, 2015

Extremis Technology, the engineering company involved in the development and manufacture of revolutionary new shelters designed specifically for disaster relief, has just launched its round-three investment campaign – using crowd-sourced funding via Crowdcube (www.crowdcube.com/investment/extremis-technology-18511). Seeking to raise £260,000 of funding to propel their innovative humanitarian shelters into production, Extremis Technology’s Hush shelters were the brain… read more


5 Rules that guided SwitchboardFREE in its first 10 years in business


March 20th, 2015

What helped SwitchboardFREE get off the ground and enjoy year on year organic growth? Starting a business at any time is a daunting prospect, but Grant Hardy’s determination helped get his technology business off the ground and 10 years later, SwitchboardFREE is an established market leader helping over 50,000 UK businesses make smarter use of… read more


Interview with Phil Lodge, Universal Au Pairs founder – a Customer Success Story


March 12th, 2015

“Competition is intense, regulation is high” – Universal Au Pairs founder, Phil Lodge, tells us how he turned a small business into a big business despite fierce competition, with the help of our out-of-the-box inbound call management system. As the founder of Universal Au Pairs, an online portal for European host families to search and find au… read more


The Great British Business Show – Part 3


December 10th, 2014

We’re back for the final part of our series on our experience at the Great British Business Show. It’s been a week since we returned and we’ve spent that time evaluating our experience in depth and if our time spent at the show was a success. How do we think the show went? The novelty of… read more


The Great British Business Show – Part 2


December 2nd, 2014

We’ve just returned from the Great British Business show. If we saw you there then we hope you enjoyed it as much as we did. If we didn’t, then here’s how it went. What was it like? In a word — Hectic! There’s not really a single way to describe how non-stop the Business Show… read more


The Great British Business Show – Part 1


November 17th, 2014

This year, SwitchboardFREE has decided to exhibit at the Great British Business Show. With 25,000 business expected to attend it is the UK’s largest exhibition for anyone starting or growing a business. As we have learned over the years, call management is one of the last things people think of when starting a business, if… read more