Author Archive
Top 10 free business tools every company needs
Not all software gives you the chance to trial the product first, so how are you meant to know if it’s good for your business or not? The below list is tested software that we use and highly recommend, which is also free or free to try, bonus! MailChimp One of the best and… read more
How can a conference call service improve your business?
Optimising business functioning is a primary task for entrepreneurs and SMEs. In a world still shrugging off the consequences of the 2008 global financial crisis, there is an increased demand to lift productivity rates, whilst maintaining low costs. As technology advances at quick pace, there are now tens of opportunities opening for businesses to reduce… read more
9 things you should never do on the phone – especially in business
I appreciate these may seem such obvious things to not do on a call, but I have experianced some these myself. Being burped down the phone at was not a highlight of the phone conversation for myself! At times its not even the person on the phone, but the people in the background not aware… read more
How Campaign Reporting can help your business
In a time when budget is more important than ever and making sure that it is divided in way a that is going to bring you the most bang for your buck, you need to make sure you can track your spend and how this is working for your business. Campaign reporting is so important… read more
Why do businesses need a disaster recovery plan?
Unexpected things can happen and this is when your business will either sink or swim, but why not let your business be the one to shine through?? With the best will in the world you can never plan for every eventuality – no matter how much you try, but you can certainly be prepared for… read more
The Importance of NEVER Missing a Business Call!
We can all agree on the premise that without customers, you don’t have a business, right? And the key to a successful business is giving customers an exceptional service every single time they buy from you or contact you. And this isn’t just general common knowledge. There are companies that spend their time researching and… read more
Why Multiple numbers are great for any business sizes.
I understand that most businesses would only consider one telephone number for their business. Why would you need another number right? Well…… you would be surprised how much having multiple number can help your business. Receive more calls Most customers like to trade with local companies and feel a personal connection with them. So how… read more
Why not use the SwitchboardFREE app for your business?
We understand more, now than ever what a fast-paced life we all live in. We want to be able to carry on our everyday life on the go, whether its grabbing a coffee or ordering that pair of shoes on next day delivery. With our free app for Android and iOS, you can do it… read more
What is VoIP? Make Sense Of Confusing Phone Acronyms Here!
The fact that a common Google question is What is VoIP? Only highlights that in a world where language is changing. Words are becoming mere first letters and it’s so confusing at times. With text messages boasting ‘textese’ (yes it has a name) such as IDK, ISWYM, PMSL & LOLS and emojis acting as hieroglyphs… read more
Here’s Why Call Recording Is a Bonus For Any Business
It wasn’t too long ago when call recording was only accessible to corporates and larger companies due to its eye-watering cost. Now, thanks to advances in technology and VoIP, call recording is widely available and offered by most call management providers. If you’re a business owner who has never had the opportunity to use call… read more