Author Archive


Skype Shutdown in May 2025 – What should you do?


February 28th, 2025

Skype is shutting down on May 5th, 2025 – Here’s what you need to do next Microsoft has officially confirmed that Skype will be shutting down on May 5th, 2025. After more than two decades of connecting people and businesses worldwide, Microsoft has decided to retire Skype in favour of Microsoft Teams, its more modern… read more


VoIP for Restaurants: A Tantalising Entrée For Businesses Big & Small


February 10th, 2025

Discover how VoIP can revolutionise communication for you restaurant, reduce costs, & improve customer service.


The Truth About AI for Customer Support: Better for Business


January 28th, 2025

Discover how AI for customer support is transforming VoIP services for any sized businesses.


VoIP Benefits: Exciting Reasons Why Businesses Need VoIP in 2025


January 2nd, 2025

Discover the top VoIP benefits for 2025! Learn why businesses need a VoIP phone system for cost savings, productivity, and mobility.


VoIP Business Growth: Scale Your Company with Ease


December 23rd, 2024

Discover how VoIP drives business growth. Learn how it helps scale teams, cuts costs, and supports remote workforces effortlessly.


VoIP Customer Service in Small Businesses: 5 Proven Tips for You


December 19th, 2024

5 actionable ways to enhance VoIP customer service in small businesses. Discover the tools to revolutionise & boost customer satisfaction.


Achieving First Call Resolution: How to Enhance Business Success


December 16th, 2024

Learn how SwitchboardFREE improves First Call Resolution (FCR) to boost customer satisfaction, save costs, and enhance efficiency for businesses.


VoIP for Nonprofits: Easy & Affordable Communication for Your Organisation


December 12th, 2024

Discover how VoIP empowers nonprofit organisations to save money, enhance collaboration, engage donors effectively & drive impact


VoIP For Construction: Unparalleled Tool to Connect Your Workforce


December 9th, 2024

Discover how VoIP transforms communication for the construction industry. Learn about features that work hard to improve the efficiency of your workforce.


VoIP Customer Satisfaction: Affordable Tech for Massive Customer Loyalty


December 5th, 2024

Boost customer satisfaction with VoIP! Discover how call routing, IVR, and fraud prevention improve communication and customer service.