Your Guide to Adding Your Virtual Number for Business to Review Sites

July 31st, 2023

Having a virtual number for business gives you a professional appearance, especially on review websites.

For every business, customer reviews are the key to success. Most people, before making a purchasing decision will deliberately search to see what other customers have said about you and your products or services. 

With that being so, it’s vital that you offer your customers an outlet in which to offer their satisfaction or dissatisfaction. 

You don’t have to be on all the review sites, in fact, most businesses are on one or two maximum. This is so you can build up a good volume of reviews in a few select places, rather than a couple of reviews scattered across various platforms. 

So your potential customers can contact you once they’ve seen all your positive reviews, it’s essential to make sure your business details are correct, including your business telephone number. So you can do that, we have a few walkthroughs below that you might find useful.

Yelp.

If you’ve got customer reviews on Yelp, here is how you can easily add your virtual business number.

STEP 1:

Log in to your Yelp account on your desktop and from the menu on the left, click on Business information.

STEP 2:

On this page, you can change or add your virtual business telephone number in the Basic business info section. And that’s it, you’re all up to date.

Trustpilot.

Trustpilot is the main review site that people refer to, but that being said, not all businesses are featured on the platform.

If yours is, then follow our walkthrough below to quickly change your business number to your new virtual landline number.

STEP 1:

Log into your Trustpilot business account and hover your mouse over the settings tab on the left-hand side of the page. Then click on Profile page.

Step 1 to add your virtual number for business to your Trustpilot account

STEP 2:

On the page that has opened up, scroll down and click on Contact info. Here you can change any of your company details, but most importantly you can type in your new virtual business number. When you’re done, press Save and publish and your details will be updated and ready for your customers when they need them.

Step 2 to add your virtual number for business to your Trustpilot account

Feefo.

Another popular review site, and if your customers are reviewing your business on Feefo then you should make sure all your contact details are correct.

To change your contact number to your virtual business number, you can do the following, 

STEP 1:

Log in to your Feefo account to open up your Feefo hub.

STEP 2:

On the left hand of the page, click on the Settings tab. Under Accounts & Users, you can select Business Details from the page that opens up.

STEP 3:

Here you can change your contact details and add your new virtual business number. Now you’re all up to date.

Want to add your virtual number to other places?

If you need a walkthrough to change your business number for any other platforms, just select the one you need below.

Bonus Business Tools 

Need help deciding on which other business tools and software would make your business run smoothly and, of course, make your life easier? Just select one of the buttons below to see our comparisons.

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