Author Archive
How live chat can help your business
Thinking of offering live chat to your customers? Well here are 5 reasons why this may be an untapped sales potential for your business. Live chat is convenient It allows the customer to continue looking at the site whilst speaking to you. Cut down on expenses With less time on the phone this allows staff… read more
Why Online Customer Reviews Matter To Your Business.
Where is the first place you’ll go to if you want to reaffirm your decision to buy a product or a service? Most likely Google, or any search engine for that matter. And what are you likely to see when you type in the company name? The company’s profile and the reviews people have left… read more
Let SwitchboardFREE be the voice of your business
I can’t be the only one who has eyerolled at an extensive list of department options, seeing my life slowly ebb away as I try to decipher between the options I am given and the actual option I need. Let’s face it, the option you really need is rarely there! I am pleased to say… read more
7 tips to make your business look bigger than it is
Sometimes image is everything. Your business might not be particularly big at the moment but technology has made it possible to make it appear as such. The consumers do not need much to get hooked by a business, product or service, as long as it is presented to them as a “real big deal”. This… read more
How SwitchboardFREE helped ALL is FLUX® optimise their telecoms processes?
Today we will present you one of our local customers – ALL is FLUX – a Norwich-based creative consultancy that designs and implements brand and communications strategies. Co-founder & Director Aaron Fickling was happy to share his company’s experience with SwitchboardFREE and how our service helps his business stay contactable at all times. Here is… read more
How to add a phone number to your Google ad?
Is your AdWords account costing you a fortune and not generating enough revenue? This simple change can drive more phone calls to your business and as our research shows, a phone call is more likely to convert than a click. Adding your phone number to your Google ads is an astute marketing move to… read more
The pros and cons of being a sole proprietor
Becoming a sole trader/entrepreneur has become more and more trendy since the start of the decade. Research in 2015 revealed that 40% of the new jobs in the early-2010s were classed as self-employed. Sole proprietorship is an exciting possibility. Who doesn’t want to work for themselves and test their entrepreneurship skills, working how they want… read more
Live telephone answering service by SwitchboardFREE
Save one of your SwitchboardFREE’s redirect spots for Pocket Receptionist – our new telephone answering service. Pocket Receptionist employ a team of skilled and experienced in-house receptionists who take calls on your business’ behalf when you can’t. You can put behind the worries of hiring a traditional receptionist and imposing additional pressure on your company’s… read more
How diverting calls to your mobile can give you an edge in your industry?
The competition on the market is so intense that you can’t afford to miss out opportunities even if you are travelling or spending your holiday in a nice seaside resort. Sometimes your personal time has to be occupied with business matters that cannot be avoided. You know it’s sad but true, as Metallica sing in… read more
Why giving your business local presence matters?
Local pride is widespread among Brits. A recent TSB research revealed that 82% of Britons are proud of their local community. Belief in community strength and spirit seems to be a national characteristic. And local businesses play their part in creating a healthy image of local communities. People believe in the importance of local development… read more