Knowledge is indeed power.
When the right people have access to the right information at the right time that timely and strategic business decisions are made that will positively impact the business. Looking at the calls that an organisation receives is one of the best ways to identify a lot of operational efficiencies and inefficiencies and the level of… read more
Importance of a business phone line
When most people set up their new start-up company or freelance business, they usually use their mobile number as the main phone number to contact. This is OK but, depending on the business it can seem a little un-professional. If your new business is a “mobile” business e.g. a pet sitter or mobile car bodywork… read more
Getting ahead in competitive world.
Have you ever tried calling a company for a quote and reached an answer machine? Have you ever felt the frustration of being sat in a shop/showroom (e.g. an Estate Agents/Travel Agents) and been rudely interrupted by an incoming call which has taken priority over your physical presence! It is a competitive world that we… read more
SwitchboardFREE launches FollowME
Today we are pleased to announce that SwtichboardFREE has announced its revolutionary new product FollowMe. Follow-Me tracks your location in real-time via your iPhone and instructs the SwitchboardFREE service to forward your calls to the most appropriate phone number based on your geographical location. How does Follow-Me work? You designate a phone number you wish… read more
How much is a call worth to you?
Tips Running any business is dependent on customers, and customer satisfaction is paramount especially during this tough economic climate. With today’s information overload it’s understandable that some tasks are forever banished to your ever increasing to-do list, however, talking to your customers should never be. To ensure you never miss a call when you’re on… read more
TWO FREE NUMBERS? YOU’D BE BARKING NOT TO
Free for All Everybody’s business has a business number; the one you give out on your business cards, that you put on your website, and that you advertise with. But what if you were able to have a telephone number as your main business number and then have another one that you were able to… read more
The Importance of never missing a business call
A business cannot function without customers. Even now, in the time of web browsing and the internet, 75% of business revenue for small to medium sized businesses is created from telephone calls [1]. Therefore, a business that continually loses or misses custom due to missed or unanswered calls will either cease to exist, or at… read more
ADVERTISING NEEDS YOU!
The recent BBC series Turn Back Time – The High Street, highlighted how customers preferred the ‘personal touch’ from businesses. In the digital age, we don’t all have shops, see customers face-to-face or rely on word of mouth to promote products. However, there are ways of making the most of advertising and at the same… read more
Top 10 free ways to beat the recession and start your own business
With threats of job losses and redundancies being broadcast almost daily, there seems to be little else on the horizon except for more disheartening stories about our fragile job market. But don’t reach for the Prozac just yet, there might be great opportunity buried beneath all that doom and gloom. We’ve all toyed with the… read more