Archive for the ‘Business Tips’ Category
The Importance of NEVER Missing a Business Call!
We can all agree on the premise that without customers, you don’t have a business, right? And the key to a successful business is giving customers an exceptional service every single time they buy from you or contact you. And this isn’t just general common knowledge. There are companies that spend their time researching and… read more
What is VoIP? Make Sense Of Confusing Phone Acronyms Here!
The fact that a common Google question is What is VoIP? Only highlights that in a world where language is changing. Words are becoming mere first letters and it’s so confusing at times. With text messages boasting ‘textese’ (yes it has a name) such as IDK, ISWYM, PMSL & LOLS and emojis acting as hieroglyphs… read more
Here’s Why Call Recording Is a Bonus For Any Business
It wasn’t too long ago when call recording was only accessible to corporates and larger companies due to its eye-watering cost. Now, thanks to advances in technology and VoIP, call recording is widely available and offered by most call management providers. If you’re a business owner who has never had the opportunity to use call… read more
01 and 02 local city numbers. What are they and how to get it
Local numbers allow your callers to know where you are based, for example, if you are based in Liverpool and wanted to speak to a locksmith, then you know the moment you see an 0151 number you are going to be calling someone within your local area. Gain the trust in the eyes of your… read more
What Are 03 Numbers and How to Get One – Updated 2024
As a business, you have the opportunity to choose what contact numbers you would like for your business. But did you know that there are rules surrounding some numbers? If not, then you should know about the 03 numbers which are part of consumer rights legislation. Not supplying one could land you with a fine!… read more
7 Things To Know When Choosing On-Hold Music
Many businesses overlook on-hold music when setting up their call management. This usually means they end up choosing something they personally enjoy or something completely generic. This is because, on the surface, on-hold music doesn’t present itself as the marketing opportunity that it actually is. And choosing your tunes could determine whether you make a… read more
How Do You Deal With Angry Customers?
How do you deal with angry customers? After reading this guide you’ll have the confidence to take on any issue & find a peaceful resolution, securing your brand’s reputation for providing outstanding service to your customers.
The pros and cons of being a sole proprietor
Becoming a sole trader/entrepreneur has become more and more trendy since the start of the decade. Research in 2015 revealed that 40% of the new jobs in the early-2010s were classed as self-employed. Sole proprietorship is an exciting possibility. Who doesn’t want to work for themselves and test their entrepreneurship skills, working how they want… read more
How diverting calls to your mobile can give you an edge in your industry?
The competition on the market is so intense that you can’t afford to miss out opportunities even if you are travelling or spending your holiday in a nice seaside resort. Sometimes your personal time has to be occupied with business matters that cannot be avoided. You know it’s sad but true, as Metallica sing in… read more
Don’t let bad weather disrupt your business, Business continuity
Summer is coming to an end already and that means Winter is approaching fast. With Winter comes unpredictable weather; causing disruption to your business. From an FSB report* in 2015, Two-thirds of small businesses say they have been negatively affected by severe weather in the last three years. There are multiple different ways that you… read more