Why It’s Smart to Shop Around for VoIP – And What HiHi Can Teach Us
Thinking about getting a new business phone system?
Take a moment before you sign anything. A recent BBC story showed how some UK businesses got stuck in expensive phone deals. One small business was charged £54,000 over 10 years, for just five phones!
The Problem With Long Contracts
Some phone companies offer “free” phones or help setting things up. But those “freebies” often come with long contracts and big bills. If you want to leave early, you might have to pay a lot to exit your contract.
These deals help the provider, not your business.

What to Watch Out For
When shopping for a phone system, look for these red flags:
- Contracts longer than a year
- Phones or hardware that you have to finance
- Charges that aren’t clearly explained
- Big exit fees if you leave early
A good provider should be open and honest about all costs.
HiHi: A Real-World Example
HiHi is one company that some businesses have complained about. Want to compare for yourself? Read our guide here: HiHi vs SwitchboardFREE.

Why Flexibility Is Key
At SwitchboardFREE, we don’t tie you down. Our 30-day rolling contracts let you leave anytime. You stay with us because you’re happy, not because of tricky fine print.
Take Your Time
A good, reliable phone service is important for any business. Don’t rush into a deal. Get quotes. Ask questions. Read reviews. If it sounds too good to be true, it probably is.
Want Help Comparing Options?
We’re here to give you honest advice, even if you don’t pick us. Contact us for a free chat about your phone setup.