Posts Tagged ‘Tips and tricks’
VoIP Customer Service in Small Businesses: 5 Proven Tips for You
5 actionable ways to enhance VoIP customer service in small businesses. Discover the tools to revolutionise & boost customer satisfaction.
Achieving First Call Resolution: How to Enhance Business Success
Learn how SwitchboardFREE improves First Call Resolution (FCR) to boost customer satisfaction, save costs, and enhance efficiency for businesses.
5 Reasons Why You Need to Keep Your Customers Well-Informed
In this day and age, we’re lucky that there are multiple ways to keep customers up-to-date and informed. Before the instantaneous abilities of the internet, social platforms, email and SMS, there was only the postal service, telephone calls and your local newspaper or billboard available to get your message out in 3-5 working days. Although… read more
10 ways to keep people on your website
Yesterday we released an article about things that will drive customers away from your website so today we thought we would let you know about things that will make people stay. As we’ve already established, sometimes driving people to your website simply isn’t enough. The real trick is keeping people there and creating staying power… read more
10 easy ways to make your business green
Being seen as a green business can be a big boost for your company image. Saving the environment is a very hot topic at the moment and every day it picks up more and more support from both businesses and the public so it has never been more important to try and make your company… read more
Get started with marketing in just 3 simple steps
Marketing is important to any business whether they are new or established, small or large. Advertising makes potential customers aware of your business and it reminds existing customers that you exist. It’s always important to stay on top of your marketing to ensure that you maximise your businesses potential. Marketing however, is not straight forward… read more
Round up of our favourite Presentation tools
Everyone knows that a good Powerpoint presentation can make or break a meeting and at SwitchboardFREE we find ourselves using them all the time. Powerpoint however, has barely changed since I first started using it in school about 12 years ago. It still has the same array of effects, pretty similar controls and other than… read more
Is Email Marketing Dead?
With all the new avenues of marketing available to people these days as well as the rise in marketing via social media, it is a reasonable question to ask; “Is email marketing a thing of the past?” We are all familiar with the nightmare of waking up one morning, checking your inbox and finding that… read more
Google Places for Business puts you on the map & gets your phone ringing with new business!
So, you have signed up for a SwitchboardFREE account, your business has never enjoyed such a professional phone presence and your calls have never been this organised. Now how can you use your new numbers alongside Google Places for Business to attract new customers? See the quick guide below and use the handy links to… read more
WHEN YOU’RE GOOD AND READY
Time is Tight The best laid plans can have delays and snags, as you more than likely already know. It takes patience to get a business up and running or when you need your free numbers for an important advertising campaign. Only you know when the time is right for you. We are very aware… read more