Working From Home with SwitchboardFREE


January 30th, 2014

The familiar story of how most businesses start is usually in someone’s garage. You may not have a garage but if you’re thinking of staring a business or have started a business, then chances are you are going to be doing it from your living room, kitchen, bedroom… or whatever room of the house you… read more


SwitchboardFREE for New Businesses and Start Ups


January 23rd, 2014

So you’re about to start or have just started up a new business and trust us, we know that you have a lot on your plate.  We are sure however that we can help take some of the weight off your shoulders. SwitchboardFREE are experts at call management, it’s what we do day in and… read more


10 reasons why customer feedback is important to us and should be to you


January 22nd, 2014

At SwitchboardFREE we are always listening to what our customers have to say because at the end of the day that is the reason why we are here, our customers. Some of our biggest improvements that we have made to our business have come from customer feedback and often they are things we would never… read more


Is Email Marketing Dead?


January 21st, 2014

With all the new avenues of marketing available to people these days as well as the rise in marketing via social media, it is a reasonable question to ask; “Is email marketing a thing of the past?” We are all familiar with the nightmare of waking up one morning, checking your inbox and finding that… read more


Intelligent Marketing with SwitchboardFREE Call Tracking for Google Analytics


January 20th, 2014

For most businesses marketing is a an absolute must. With so many routes to market and with ever more diverse marketing methods we don’t need the constant torrent of incoming statistics to tell us that it’s getting continually harder to market to our target customers. The problem is that people today are over saturated huge… read more


Why you should be using call whispers on your numbers


January 14th, 2014

As with so many of SwitchboardFREE’s features, its impossible to give you every possible benefit of Call Whispers without knowing exactly what your business is. Our system is so diverse that each feature can greatly benefit companies on different ends of the scale. Some of our smallest companies, home workers and startups, use the call… read more


Why you’re missing a trick by not using SMS marketing


January 13th, 2014

SMS marketing is the Frankenstein’s monster of marketing formats. It’s surrounded by negative myths and industry rumours that mask it in the guise of a monster and hides the hugely beneficial truth beneath the surface. Below are a few truths and misconceptions that we would like to shine some light on.   It’s too expensive –… read more


How to get the most out of call statistics


January 9th, 2014

One of the most powerful features that we have ever created is the Call Stats tool and it’s something that we use every day to great effect. We have found that some of our customers barely even visit that page yet alone use it and so we thought it was long past time that we… read more


5 unusual but practical uses for conference calling


January 7th, 2014

Like most people, our first thought when it came to conference calls was to simply connect lots of business individuals so that they could have a conference on the phone. But after we discovered Con-Flab and really started to think about it we began to realise just how useful a conference could be even when… read more


Basic guide to custom recordings


January 6th, 2014

One of the most common questions we get on customer support is, “How do I change the messages my customers hear when they call me?” Therefore we thought we would give you a helping hand in getting your automated messages set up with this quick overview and tutorial of custom recordings.   What are custom… read more