Get into the spirit of the Winter Olympics with SwitchboardFREE

February 7th, 2014

At SwitchboardFREE we’re all getting excited about the Winter Olympics that start today (Can it really have been nearly two years since the London Games? Scary). In an effort to get into the spirit of the games we’ve updated the slider on our home page and we’ve created the below desktop wall papers. We would… read more

Changes for customer services numbers

February 6th, 2014

Ofcom are changing the way that companies in the UK can use 0844, 0845 and 0871 numbers for customer enquiry lines thanks to the EU’s Consumer Rights Directive. If you currently offer telephone support for your existing customers via an 084 or 087 number you will need to arrange to use a different number type…. read more

0800 numbers are coming back

February 5th, 2014

0800 numbers have been getting a bad rap since the rise of the mobile phone. From a landline number 0800, 0808 and 116 numbers are all free but when called from a mobile phone charges can be anywhere between 14p and 40p per minute. Ofcom has been talking for a long time about overhauling the… read more

Round up of our favourite Presentation tools

February 4th, 2014

Everyone knows that a good Powerpoint presentation can make or break a meeting and at SwitchboardFREE we find ourselves using them all the time. Powerpoint however, has barely changed since I first started using it in school about 12 years ago. It still has the same array of effects, pretty similar controls and other than… read more

Using SwitchboardFREE for SEO

February 3rd, 2014

Search Engine Optimisation (SEO) is the new must for all businesses that want any kind of online presence.  Getting your site at the number one slot or at least on the first page of Google or your other search engine of choice is probably the best way of getting traffic to your site. The only… read more

Save time and money with Conference Calls

January 31st, 2014

Everyone knows that meetings are time consuming, a pain to arrange and hit to the bank balance as well. Organising them takes ages as you need to find the right venue, figure out a time that is good for all parties involved as well as spend time sorting out travel arrangements. They also cost you… read more

Working From Home with SwitchboardFREE

January 30th, 2014

The familiar story of how most businesses start is usually in someone’s garage. You may not have a garage but if you’re thinking of staring a business or have started a business, then chances are you are going to be doing it from your living room, kitchen, bedroom… or whatever room of the house you… read more

SwitchboardFREE for New Businesses and Start Ups

January 23rd, 2014

So you’re about to start or have just started up a new business and trust us, we know that you have a lot on your plate.  We are sure however that we can help take some of the weight off your shoulders. SwitchboardFREE are experts at call management, it’s what we do day in and… read more

10 reasons why customer feedback is important to us and should be to you

January 22nd, 2014

At SwitchboardFREE we are always listening to what our customers have to say because at the end of the day that is the reason why we are here, our customers. Some of our biggest improvements that we have made to our business have come from customer feedback and often they are things we would never… read more

Is Email Marketing Dead?

January 21st, 2014

With all the new avenues of marketing available to people these days as well as the rise in marketing via social media, it is a reasonable question to ask; “Is email marketing a thing of the past?” We are all familiar with the nightmare of waking up one morning, checking your inbox and finding that… read more