Archive for the ‘Tools’ Category


The Truth About AI for Customer Support: Better for Business


January 28th, 2025

Discover how AI for customer support is transforming VoIP services for any sized businesses.


VoIP Benefits: Exciting Reasons Why Businesses Need VoIP in 2025


January 2nd, 2025

Discover the top VoIP benefits for 2025! Learn why businesses need a VoIP phone system for cost savings, productivity, and mobility.


VoIP Customer Service in Small Businesses: 5 Proven Tips for You


December 19th, 2024

5 actionable ways to enhance VoIP customer service in small businesses. Discover the tools to revolutionise & boost customer satisfaction.


Achieving First Call Resolution: How to Enhance Business Success


December 16th, 2024

Learn how SwitchboardFREE improves First Call Resolution (FCR) to boost customer satisfaction, save costs, and enhance efficiency for businesses.


VoIP for Nonprofits: Easy & Affordable Communication for Your Organisation


December 12th, 2024

Discover how VoIP empowers nonprofit organisations to save money, enhance collaboration, engage donors effectively & drive impact


VoIP For Construction: Unparalleled Tool to Connect Your Workforce


December 9th, 2024

Discover how VoIP transforms communication for the construction industry. Learn about features that work hard to improve the efficiency of your workforce.


VoIP Team Communication & the Right System: Your Ultimate Guide


November 22nd, 2024

Discover how VoIP team communication transforms businesses & how SwitchboardFREE empowers teams with simple yet professional collaboration tools.


Interactive Voice Response (IVR): Introducing the Best Customer Service System


July 30th, 2024

Discover how Interactive Voice Response (IVR) can transform your customer service. Learn all about IVR and why it’s a game-changer for any business.


The Digital Nomad Toolkit: How SwitchboardFREE Makes Remote Work Easy


July 15th, 2024

Discover how to become a digital nomad with SwitchboardFree. Learn about remote work tools, tips for productivity, and managing communication on the go.


Improve Call Routing with Direct Inward Dialling – Made Easy


May 22nd, 2024

Learn how to streamline call routing with direct inward dialling (DID).