Archive for the ‘Business’ Category


Feature Highlight: Voicemail Transcription


January 19th, 2022

We recently launched our new feature, Voicemail Transcription. Here’s how our brand-new feature can improve your business efficiency. What is Voicemail Transcription? Sometimes referred to as Speech to Text, Voice to Text, or Voicemail to Text. Voicemail Transcription is a service that converts your voicemail messages into a readable format. Voicemail to Email As an… read more


Why SwitchboardFREE is the Better Choice for Businesses


January 7th, 2022

VoIP systems are essential for any business and knowing which provider to choose can be difficult. Without careful research, business owners often end up with an over-priced and poor-quality service. Choosing the right business virtual number provider and plan for your business is vital, especially for a small business because the right VoIP phone system… read more


7 VoIP Phone System Myths Busted


October 1st, 2021

In the current business climate, switching over to VoIP should be a no-brainer for most small businesses. However, there are still a few myths around VoIP and virtual phone numbers that can often prevent business owners from switching to a VoIP phone system. But let’s face it, we get it. We have been told that… read more


New Coronavirus (COVID-19) Prompts – Free for our customers


March 19th, 2020

To help businesses during this difficult time we have recorded a selection of Coronavirus (COVID-19) related prompts that may help you manage your customers expectations. These are listed below and you can activate them from within your account. Simply log in to your account, go to your number settings and select one of the below… read more


Top 10 free business tools every company needs


July 15th, 2019

Not all software gives you the chance to trial the product first, so how are you meant to know if it’s good for your business or not? The below list is tested software that we use and highly recommend, which is also free or free to try, bonus!   MailChimp One of the best and… read more


What is VoIP? Make Sense Of Confusing Phone Acronyms Here!


April 16th, 2019

The fact that a common Google question is What is VoIP? Only highlights that in a world where language is changing. Words are becoming mere first letters and it’s so confusing at times. With text messages boasting ‘textese’ (yes it has a name) such as IDK, ISWYM, PMSL & LOLS and emojis acting as hieroglyphs… read more


Here’s Why Call Recording Is a Bonus For Any Business


March 20th, 2019

It wasn’t too long ago when call recording was only accessible to corporates and larger companies due to its eye-watering cost. Now, thanks to advances in technology and VoIP, call recording is widely available and offered by most call management providers. If you’re a business owner who has never had the opportunity to use call… read more


01 and 02 local city numbers. What are they and how to get it


September 12th, 2018

Local numbers allow your callers to know where you are based, for example, if you are based in Liverpool and wanted to speak to a locksmith, then you know the moment you see an 0151 number you are going to be calling someone within your local area. Gain the trust in the eyes of your… read more


What Are 03 Numbers and How to Get One – Updated 2024


September 7th, 2018

As a business, you have the opportunity to choose what contact numbers you would like for your business. But did you know that there are rules surrounding some numbers? If not, then you should know about the 03 numbers which are part of consumer rights legislation. Not supplying one could land you with a fine!… read more


7 Things To Know When Choosing On-Hold Music


June 26th, 2018

Many businesses overlook on-hold music when setting up their call management. This usually means they end up choosing something they personally enjoy or something completely generic. This is because, on the surface, on-hold music doesn’t present itself as the marketing opportunity that it actually is. And choosing your tunes could determine whether you make a… read more