Advice: Does SwitchboardFREE’s VoIP over Starlink Really Work?

In today’s interconnected world, clear and reliable communication is crucial for any business. SwitchboardFREE’s VoIP call management system provides an efficient way to handle calls over the Internet. However, with the rise of Starlink’s satellite internet service, many are wondering if our VoIP offering works well over this new technology. This guide explores the possibilities and potential challenges of using SwitchboardFREE VoIP with a Starlink Internet connection.

Can you use SwitchboardFREE VoIP over Starlink?

Starlink, developed by SpaceX, provides high-speed internet via a network of satellites orbiting closer to Earth than traditional satellite services. This can be especially helpful if your business is in remote areas or needs connectivity while on the move.

In general, VoIP services like SwitchboardFREE are compatible with satellite internet connections. Starlink’s low-Earth orbit satellites promise lower latency (data transmission delays) compared to older satellite internet providers. However, there are still some factors to consider.

Challenges of using VoIP over Starlink

While Starlink beats traditional satellite internet on latency, there can still be minor delays compared to ground-based fibre or cable connection services. This latency could lead to small gaps or overlapping in speech while on a call using VoIP. Businesses may notice slight pauses or echoing, impacting conversation flow and efficiency.

Additionally, jitter – variation in data packet timing – can degrade audio quality if not managed properly. SwitchboardFREE systems can minimise jitter issues, but very high jitter could still affect call quality over Starlink.

An important point is emergency call reliability. If Starlink suffers a connectivity or power disruption, VoIP emergency calls to numbers such as 999 may fail. Businesses should make sure they have a backup plan for this scenario.

Transferring your business landline number

One advantage of SwitchboardFREE is our easy number porting process. We make it simple to transfer your current business number when switching to our VoIP call management service. It’s FREE to do, you’ll get £50 credit and it will maintain continuity without having to update all your contacts and marketing materials with a new number.

The bottom line

While not perfect, SwitchboardFREE’s VoIP can potentially work well over Starlink for many businesses, especially in areas underserved by traditional broadband. However, latency, jitter, and emergency call limitations will need to be considered based on your specific needs and location.

Our VoIP platform is designed to reduce issues like jitter as much as possible. However, businesses requiring reliability at all times may want to evaluate alternatives or backup solutions.

By understanding these potential problems, you can take advantage of SwitchboardFREE’s call management alongside Starlink’s satellite internet connection. This will improve communications for your distributed teams, your mobile workforce and your customers.