01 and 02 local city numbers. What are they and how to get it


September 12th, 2018

Local numbers allow your callers to know where you are based, for example, if you are based in Liverpool and wanted to speak to a locksmith, then you know the moment you see an 0151 number you are going to be calling someone within your local area.
uk map with a pin

Gain the trust in the eyes of your clients

The majority of people prefer to call local business, especially when they are looking to call a taxi, tradesman etc.

But I’m using my mobile number…

Ok, so you have your mobile number advertised for your business, what’s wrong with that you might wonder?

Surveys show that 65% of potential customers are put off when the number advertised is a mobile, as they are deemed ‘untrustworthy’ or a have a feeling or small business, whereas a local area landline number gives the business a more established, professional, and trustworthy feel.

Over 80% of new business comes through incoming communications via the telephone – so you want to make sure that you don’t miss out on this huge potential.

Target multiple locations

With SwitchboardFREE you can utilize multiple city numbers, giving your company a larger and nationwide presence.

Why you should use 01 or 02 number?

  • 77% of people prefer to call a business that’s local to them
  • Get a 22% Increase in calls from your local area – Simply by advertising a local number
  • Cheap calls for your customers – 01 and 02 numbers are charged at a local rate to call from landline and often included within a mobile’s inclusive minutes.
  • Over 80% of business comes through incoming communications via telephone – so you want to make sure that you don’t miss out on this

Create your account with SwitchboardFREE and start making and receiving calls with a local city number

Get your local area number with SwitchboardFREE and benefit from the following:

  • £5 free call credit – once you create your account you will get a free £5 call credit to start making your 1st calls.
  • Make and receive calls – install on your smartphone our iOS or Android app or use our PC softphone or one of our handsets (or all of them) to make and receive calls.
  • Professional call intro – when someone calls you they will hear “Thank you for calling… please wait while we connect your call”.
  • Multiple departments – optionally, you can have multiple departments (Press 1 for …, press 2 for… etc.). Perfect for large businesses or for people trying to get that big company feel.
  • Music on hold – while your callers are on hold they will hear music on hold (more than 30 categories available)
  • Call screening – this optional feature is a a short message you will hear when you answer the phone. This helps you identify the type of call you receive, for example, “This is a call for Accounts”.
  • Redirect calls – Redirect your call made to your 01 number to your mobile or your other business partner.
  • Time of day redirects – Automatically change where your calls are redirected to at different times.
  • Open and close times – set your business opening and closing times. Please calling you outside your working hours will hear your out of hours message and they can leave you a voicemail.
  • Call queue – if there’s many people calling your number they will be placed in a queue, optionally you can tell their position in a queue.
  • Callback SMS – if you miss a call, our system can automatically send a custom SMS.
  • Voicemails– if someone leaves one, besides sending the audio file, the voicemail is automatically transcribed to a readable chat-like style.
  • Out of hours message – This is the message your callers will hear if your lines are closed.
  • Missed call email alerts – Receive a real-time alert via email containing the caller’s number, time stamp, allowing you to call them straight back.
  • Call recording (premium feature) – Record calls for accurate record keeping, call monitoring and training. Listen to the recording online or download as mp3.
  • Call transcription (premium feature) – automatically transcribe your call recording to a readable chat-like format.
  • Call blocking (premium feature) – block withheld callers, international callers, or individual numbers from ever calling you again.
  • Call priority (premium feature) – select which of your contacts can jump over the call queue.

Get your 01 number now

Get started

If you have any questions or you want to signup over the phone, call our support team on 0203 189 1213.