Coronavirus: Working From Home


March 16th, 2020

Working from home can pose many logistical problems for businesses try to ride out the spread of Coronavirus. If you’re struggling to adapt, we might be able to help.

COVID-19, or Coronavirus, is a new virus sweeping the global. Having started in China in late 2019, by March 2020 the outbreak has spread to 121 countries and territories around the world, leaving panic in its wake. As of writing this post there have been 174,134 recorded cases of infection, and a current death toll standing at 6,684.

Coronovirus symptoms include coughing, high temperature, and shortness of breath, with many suffering long term effects well after the initial incubation period.

With the virus now firmly rooted in the United Kingdom, and the UK government taking measures to contain the spread, many businesses are feeling the strain of COVID-19. Workers who are able, are being advised to stay at home to avoid infection, leaving employers understaffed and overstretched.

If you’re one of those businesses being affected by staff shortage, or if you’re thinking of working from home yourself but worried about your inbound calls, SwitchboardFREE can help.

With our free features and handy settings portal, all your inbound calls can be redirected to your home phone and/or mobile phone easily and cheaply so your customers will never know the difference.

You can update your welcome message to keep your callers informed or leave instructions if there’s anything you need them to know.

You can even configure departments so calls automatically redirect to others in your team who may also be working from home.

Another great option SwitchboardFREE has to offer is out Outbound dialling feature. If you’d like to dial out and present your work number, instead of your home or personal mobile number, our SwitchboardFREE outbound line is the perfect solution.

Using one of our VoIP desk phones, simply plug it into your home router and it will automatically configure. You can then make and receive phone calls while working from home as if you’d never left the office. If you don’t require a desk phone, you can also download and use or versatile mobile app.

Finally, our extensions feature allows you to talk to colleagues in their home free of charge whenever you like.

If you’d like to know more about creating a SwitchboardFREE account while working from home, speak to one of our team today and we’ll be happy to help. If you have an account but don’t have outbound dialling enabled, we can easily upgrade you in order to activate the line. It’s only a small additional charge per month, comes with an array of great bonuses, and activates instantly.